All Jobs
All Jobs
Operations Manager CM-Coastal Services

Century Mechanical Holdings

Operations Manager

Full Time • CM-Coastal Services
Replies within 24 hours
Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
The HVAC Operations Manager is responsible for overseeing the daily operations, service delivery, and overall efficiency of the HVAC division within the company. This role ensures projects are completed on time, within budget, and to the highest quality and safety standards. The Operations Manager will lead a team of technicians, project managers, and administrative staff to drive operational excellence, customer satisfaction, and profitability.
The essential functions include, but are not limited to the following:

Operations Management:
  • Oversee daily HVAC operations, including installation, maintenance, and repair services.
  • Develop and implement operational policies, procedures, and best practices to enhance efficiency and productivity.
  • Manage scheduling, workflow, and project execution to meet client expectations and company goals.
  • Ensure compliance with local, state, and federal regulations, as well as company policies and safety standards.
  • Monitor inventory, equipment, and materials, ensuring cost-effective procurement and maintenance.

Financial & Business Management:
  • Develop and manage budgets for HVAC operations, optimizing costs while maintaining service quality.
  • Track and analyze key performance indicators (KPIs) to improve efficiency and profitability.
  • Work with senior management to develop strategies for revenue growth and market expansion.
  • Oversee job costing, invoicing, and profitability analysis to ensure financial health of the division.

Cost Estimation & Analysis:
  • Analyze blueprints, technical drawings, and project specifications to prepare accurate cost estimates.
  • Research and determine the costs of labor, materials, equipment, and subcontractor services.
  • Develop detailed and itemized bid proposals for projects.
  • Assess risks and provide recommendations to minimize cost overruns.

Team Leadership & Development:
  • Recruit, train, and mentor HVAC technicians, service coordinators, and administrative staff.
  • Foster a culture of accountability, continuous learning, and professional growth within the team.
  • Conduct performance evaluations and provide coaching to ensure high standards of service.
  • Promote workplace safety and enforce adherence to OSHA and other industry safety guidelines.

Customer Relations & Service Quality:
  • Maintain strong relationships with customers, ensuring satisfaction and repeat business.
  • Address customer complaints and service issues promptly, implementing corrective actions as needed.
  • Work with sales and marketing teams to identify new business opportunities and expand client base.
  • Ensure high-quality service delivery and adherence to contract specifications.

Technology & Innovation:
  • Implement and optimize software systems for scheduling, dispatching, and job tracking.
  • Stay updated on industry trends, emerging HVAC technologies, and best practices to enhance service offerings.
  • Introduce energy-efficient and sustainable solutions to customers when applicable.

Requirements
  • Experience: Minimum of 5-10 years of experience in HVAC operations, including at least 3-5 years in a managerial role.
  • Certifications: HVAC industry certifications (EPA, NATE, etc.) preferred but not required.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills.
  • Financial and business acumen, including budgeting and cost management.
  • Proficiency in HVAC software, scheduling systems, and CRM platforms.
  • Deep knowledge of HVAC systems, codes, and regulations.
Compensation: $120,000.00 - $140,000.00 per year




(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or
If no code provided, add their name instead.

Benefits of working as an HVACR Technician

 
Jobs Are Available Now!
When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.
More Than Just a Career.
HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.
Opportunity for Career Advancement.
Choosing a career in the HVAC industry presents you with an exciting professional path that promises job security and excellent earnings potential.
Excellent Pay.
HVACR professionals make an average of $47,000 per year. This is as much as many college graduates make, without the burden of debt, or the stress of having to deal with an oversaturated job market.
The Future Is Bright:
Job growth for caregivers is projected to increase by 26% through 2024, compared to just 6.5% on average for all occupations. The HVACR industry is projected to have nearly 115,000 job openings by 2026. Our industry is growing much faster than many other fields and provides stable long-term jobs.
New Technologies.
HVACR offers opportunities to work in high-tech, innovative fields. New HVACR is being designed to be more environmentally friendly by using less energy and less polluting chemicals.
Variety of Career Paths.
HVAC technicians work with everything from pipes to electrical systems, so it's more varied than other trades. Start out as a technician in the HVAC industry and you could move on to become a service manager, move into sales, morph into building maintenance, or start your own HVAC business.